Fulfillment

Benefits of Recruiting an Efficient Fulfillment Partner

When it comes to optimizing an existing supply chain framework, organizations must clearly emphasize on the fulfillment services. Moreover, fulfillment service providers also play a vital role when it comes to handling and improving the shipping logistics. While certain organizations opt for in-house fulfillment services, some prefer outsourcing majority of their work to experienced service providers which can also handle the basics of distribution.

While having a strategically situated fulfillment center comes in handy, fulfillment partners must also look to streamline and simplify the supply chain process. Moreover, an efficient service provider must also aim at improving the customer experience, across multiple channels. In the subsequent sections, we shall look at the topmost traits pertaining to a highly efficient fulfillment service provider while enlisting the most prior ones for improving productivity.

Better Order Management Framework

Organizations must have high expectations from their fulfillment partners and the ability to address order management should be at the top of the pecking order. The e-commerce fulfillment service provider should be able to pair all of its attributes with innovative technologies. That said, efficient order management must cater to multiple channels while being able to handle the nooks and crannies of product demand and order placements.

Inventory Management Capabilities

Every organization needs to be careful about the product inventory, spread across diverse marketing channels. Therefore, an efficient fulfillment partner must offer considerable levels of visibility for tracking real-time and continuous inventory-specific developments. This trait helps companies manage the supply chain in a better way.

Reporting in Real-Time

A functional fulfillment service provider must be able to report about e-commerce whereabouts in real-time. This, in turn, offers an expansive and detailed view of the inventory; thereby helping customers complete orders in a quick and seamless manner. Real-time reporting feature is probably the most underrated aspect of supply chain management and an efficient fulfillment service provider should bring the same to the fore.

 

Hassle-free Fulfillment Completion

A fulfillment service provider should at least be able to complete the tasks associated with fulfillment in a precise and seamless manner. A service provider that can cope up with the promotional sales and seasonal demands can be easily considered as bankable. However, it’s all about pairing services with advanced technologies, in order to achieve fulfillment perfection. Needless to say, an efficient fulfillment partner can improve the visibility of the concerned brand by rendering back-end expertise and other intuitive ideas.

Ability to Fix Warehouses

A fulfillment partner with considerable levels of expertise can help a warehouse with the designing elements. There are times when a non-scalable warehouse starts busting out at the seams courtesy lack of spaces and necessary adjustments. Fulfillment service providers handle the internal affairs by making the warehouses more conducive to work.

Handling Customer Relationships

Customer relationships are important, especially when e-commerce services are concerned. Fulfillment partners allow company owners to track the buyer journeys; therefore allowing them enough time and resources to personalize the service sets. This minimizes the number of complaints and helps improve productivity, almost immediately.

Can we do without Outsourcing Fulfillment Services?

Every fulfillment-specific requirement is usually handled by the 3PL service providers, as a part of an expansive package. However, small businesses usually do not have the financial backbone to invest in a third-party service provider and they usually resort to in-house options for addressing the requirements. If an unbiased consideration is taken into account, a fulfillment service provider with the above mentioned traits is necessary as the absence of the same can cause the sales volume to fluctuate and that too, regularly. Apart from that, companies without innovative fulfillment technologies are bound to experience order errors. In addition to that, an efficient fulfillment partner also eliminates the shipping, processing and product-specific errors.

Companies without reliable 3PL services also lack scalability i.e. the ability to adapt and innovate according to the market sentiments. An efficient fulfillment partner renders scalability to the organizations by streamlining the processes related to packaging, inventory control and shipping.

10 Myths About E-commerce Fulfilment Solutions

The high paced growth of the E-commerce sales channel has given immense boost to the E-commerce Fulfillment Solutions and various Third Party Logistics companies. However, there exists a wide section of the market – especially the smaller, newer e-commerce players who debate the concepts of outsourcing their Fulfillment operations or for that matter, even consider a professional Fulfillment solution. So here’s an attempt to break certain myths about the whole order Fulfillment solution and put things into perspective.

  1. Getting orders is tough; Order Fulfillment is easy.

Right and wrong. While the base of any business is getting more and more orders for your products, it is equally important to have a seamless, cost effective and fully optimized order Fulfillment process in place to ensure repeat customers, better revenues and even better profits. Many small and new businesses believe that having a good product to sell is a war won. However, what they miss is that order Fulfillment is a giant that will slowly grow so big that it would be tedious and not profitable to do it all by themselves.

  1. Fulfillment solutions are only for the BIGGIES.

A BIG Myth. Fulfillment solutions can benefit businesses of any scale. The key is to tap on the right Fulfillment partner for your business’s need. A bit of research and having clarity of what you need from your Fulfillment partner can be far more beneficial and economical than doing it all by yourself.

  1. Fulfillment Solutions Are Expensive.

At the first look of it – Yes they are! But have a closer detailed look and you would know that it’s an investment that saves you a lot more expense at a later point…maybe even today. If you are an ecommerce merchant handling your own order Fulfillment, you know how high your fixed costs have gone. You can cut them down by outsourcing your order Fulfillment to a specialized Fulfillment solution provider. Imagine not having to bear the cost of that warehouse?

  1. Order Fulfillment solutions are only friends of ‘volumes’.

No doubt, volumes ensure better profits but Fulfillment solutions are profitable to all. Smaller businesses often go through fluctuations in their sale volumes. Festivals and special occasions can sometimes give a huge spike which can become highly difficult to manage in terms of product deliveries. Having a Fulfillment partner ensures that you receive the scale up and down of order Fulfillment resources without having to either increase your fixed costs or lose market credibility with poor deliveries.

  1. We’re too small to have complex systems and processes

Small e commerce ventures believe that having Fulfillment solutions may end up complicating their otherwise simple delivery process. On the contrary, if you wish to grow and scale up your business in future, it is far more important to have your processes put right at an early stage. Looking in to detailing at the start and letting Fulfillment experts set up your base can actually save you lot of time, money and effort of revamping at a later stage.

  1. We know them best- Our Business, Our Customers

Most retailers are driven by the thought that they know their business and their customers well and no third party can match up to the standards of reaching out to their customer. Remember, just like you, the 3PL or Fulfillment solution providers are experts of their business and your delivery services may actually not match up to their efficiency and standards. Let the experts do the job!

  1. We’ll lose sight and control.

Business owners worry that having their warehouse stocking, logistics and shipping out of their main system may lead to losing sight of their product and control on their deliveries. However, the truth is that modern Fulfillment solutions give better control and visibility to business owners. With providers offering real time tracking, order Fulfillment can be a cake walk.

  1. It’s Only Packing and Shipping! What Extra would They Do?

Most small to mid-size companies are not fully aware of the offerings of modern day 3PL’s and thus fail to see the benefit. Order Fulfillment companies are way beyond a pick, pack, ship player. Their extensive value added services can really help your business grow.

  1. They may stunt our growth

For the ambitious ones, being stuck with a Fulfillment partner is a scary thought. The truth, however, is having selected a ‘fit to your needs’ Fulfillment partner and having a great working rapport can in reality help you scale faster than you could do yourself.  Your partner scales up as your business grows.

  1. What if my inventory is slow moving? It’ll be far more expensive.

Yes, it’s a fact that there may be chances of you paying much extra on storage for slow moving inventory. However, collaborating with a good Fulfillment partner who gives you a good picture of your stock and stats, can help you avoid the scenario of SMI in the first place. Additionally, Fulfillment solution providers offer value added services like promotions in order delivery which can help the slow inventory pick pace.